requested_at | string | Timestamp of when the user was requested. |
responded_at | string | Timestamp of when the user responded to the request. |
responder_id | string | ID of the user associated with the Incident Response. |
responder_name | string | Name of the user associated with the Incident Response. |
responder_type | string | Type of responder, where assigned means the user was added to the Incident via Assignment at Incident creation,
reassigned means the user was added to the Incident via Reassignment, escalated means the user was added via Escalation,
and added_responder means the user was added via Responder Reqeuest. |
response_status | string | Status of the user's interaction with the Incident notification. |
time_to_respond_seconds | integer | Measures the time it took for the user to respond to the Incident request. In other words, responded_at - requested_at. |